Last Updated: August 3, 2026
At divesat.co, we want customers to understand our cancellation and refund terms before purchasing a website maintenance plan.
Customers may request a cancellation and refund only before work on the website has started.
Once we begin providing the purchased website maintenance service, the order becomes non-refundable.
Work is considered started once our team begins reviewing, accessing, updating, monitoring, configuring, or performing maintenance-related work on the website covered by the order.
If you wish to cancel your order, you must contact us before work begins.
Please submit your cancellation request using the same email address associated with your order whenever possible.
If a refund request is approved before work has started, the refund will be returned through the original payment method whenever possible.
Processing times may depend on the payment provider or financial institution.
Refunds will not be provided after maintenance work has started, including cases where part of the purchased service period has already been used.
For cancellation or refund requests, contact:
Roubby LLC
30 North Gould Street
Sheridan, WY 82801
United States
Email: support@divesat.co
Website: divesat.co
