Refund Policy for Divesat.co
At Divesat, we strive to provide high-quality products and services to our customers. If you are not fully satisfied with your purchase, we offer a clear and straightforward refund policy. Please read our policy below:
1. Refund Eligibility
You are eligible for a refund within 7 days of receiving your product or service. After 7 days, unfortunately, we cannot offer any refunds.
To request a refund, you must:
- Contact us within 7 days from the date of delivery of the file or service.
- Provide a clear reason for your refund request.
2. Delivered Files Review Policy
Once a file or service has been delivered, it will only be reviewed one time for possible issues. If you notice any concerns with the delivered file or service, please ensure that you contact us immediately, within the 7-day period, and provide details about the issue. Any reviews or modifications outside of this 7-day period will not be eligible for a refund.
3. How to Request a Refund
To request a refund, please email our customer support team at support@divesat.co with the following details:
- Your order number
- Date of purchase
- A brief explanation of why you are requesting the refund
Our team will review your request and respond within 2-3 business days. If your refund request is approved, we will issue the refund to your original payment method.
4. Non-Refundable Products and Services
Please note that certain products or services may be non-refundable if:
- They have been downloaded or accessed beyond the allowable review period.
- You have changed your mind after the delivery.
- The product or service was customized specifically for you and cannot be resold.
5. Refund Process
If your refund request is approved, the refund will be processed to your original payment method within 7-10 business days.
6. Contact Us
If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to us at:
Divesat
Email: support@divesat.co